Ford Satellite Navigation Unit Repairs

Ford MFD Multi Function Display HSRNS Satellite Navigation Screen Problems

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Focus & Mondeo Sat-Nav Screens Repaired

The new Ford’s come with an optional upgrade MFD Multi Function Display Satellite Navigation System. They’re pretty cool, look great in the dash but at £1000-£1800 they don’t come cheap! – Some in fact don’t even do the basics like navigate via postcode which lets face it even the cheapest TomTom can handle. Others have had faults where the CD player won’t allow you to Pause/Stop a CD from playing without either making a call or turning the unit off completely.

The main problem which a lot of owners are facing is the screen failure which is common across the entire Ford range to which the units are fitted to. When they fail, Ford render the unit useless and advise that it must be replaced – if it’s replaced under warranty then you’re very lucky but otherwise it seems like a very costly replacement which makes us question whether or not it’s feasible.

Before parting with your hard earned cash, there is a very good chance that your existing unit can be repaired saving you a LOT of money. No programming, no hefty bill on a new unit and the best part is we now offer all repaired units with our Lifetime warranty – and it’s completely plug  & play when the unit is returned to you.

Ford Satellite Navigation Unit Repairs

What exactly do we do for you? – We’ll strip down your existing unit and connect it up to our uniquely purpose built test rig and bench test your unit to determine exactly where all the faults are. After the initial soak test, we will then carry out any necessary repairs, replacing any major components that are necessary including the liquid crystal display (LCD). Once the repairs have been carried out, the unit will be re-assembled and connected up to our rig for a final bench-test to determine full & complete functionality before returning it to you with our full Lifetime warranty.
There are various models of these navigational systems and even if you’re driving a different vehicle with similar issues, it’s possible that we can still help you.

Common Vehicles With MFD Mutli Function Display Unit Faults

  • Ford C-Max
  • Ford Focus
  • Ford Galaxy
  • Ford Kuga
  • Ford Mondeo
  • Ford S-Max

 

Common Fault Symptoms of a Faulty MFD Multi Function Display Unit

  • Navigation System Not Working Anymore
  • Navigation Display Stays Dark
  • Screen Does Not Turn On
  • Software Fault – New Software Cannot Be Uploaded
  • Touch-Screen Not Working
  • DVD Read Error

If you’ve got an issue with your Ford Satellite Navigation Unit, then before purchasing a new unit give us a call and see how we can help you today. On the other hand, if you’ve just lost your satellite navigation SD card then check out our blog on the Ford Sat-Nav SD Cards. We carry them in stock and are readily available to order right away at a fraction of what it would cost you to buy direct from Ford main dealer.

Comments(79)

  1. Pete RILEY 29 July 2021

    Hi,
    I have a Ford Kuga Titanium September 2015 with the usual Sync/satnav Intermittent boot issues. Can you please quote for a repair.
    Unit details Ford nav mfd low 7 612 032 235 F1bt 18955 db Regards
    Pete

  2. Pete RILEY 29 July 2021

    Hi,
    I have a Ford Kuga Titanium September 2015 with the usual Sync/satnav Intermittent boot issues. Can you please quote for a repair.
    Unit details Ford nav mfd low 7 612 032 235 F1bt 18955 db Regards
    Pete

  3. bryn roberts 23 June 2021

    hi i have 2014 mondeo tit x busness edts the sat nav keeps asking for orignal data card you can see map behind message foed main dealer said it needs audio control unit £ 600 fitted , can you help ??

  4. bryn roberts 23 June 2021

    hi i have 2014 mondeo tit x busness edts the sat nav keeps asking for orignal data card you can see map behind message foed main dealer said it needs audio control unit £ 600 fitted , can you help ??

  5. PETER HOPPER 14 March 2021

    hi, my sat nav screen has failed , screen was very bright for a while then blank, 2015 transit custom , can you give approx price to repair, thanks

  6. PETER HOPPER 14 March 2021

    hi, my sat nav screen has failed , screen was very bright for a while then blank, 2015 transit custom , can you give approx price to repair, thanks

  7. Alan 1 February 2021

    Hi I have a 2011 focus titanium with the larger colour sat nav screen. It has gone to max brightness. Can this be repaired ? Thanks.

  8. Alan 1 February 2021

    Hi I have a 2011 focus titanium with the larger colour sat nav screen. It has gone to max brightness. Can this be repaired ? Thanks.

  9. Lewie 7 July 2020

    Hi I have a ford transit custom with a ford nav MFD low on the dash. The Screen went bright with a white haze for a while then completely stopped displaying anything. Everything else works, is this something that can be repaired?
    Regards,
    Lew

  10. Lewie 7 July 2020

    Hi I have a ford transit custom with a ford nav MFD low on the dash. The Screen went bright with a white haze for a while then completely stopped displaying anything. Everything else works, is this something that can be repaired?
    Regards,
    Lew

  11. scott Harkin 22 June 2020

    hi, my Ford transit connect 2015 sync screen has started fading, everything still works but the picture quality is not as good. the sync screen details are FORD NAV MFD LOW FIBT 18B955 DB. Thanks

  12. scott Harkin 22 June 2020

    hi, my Ford transit connect 2015 sync screen has started fading, everything still works but the picture quality is not as good. the sync screen details are FORD NAV MFD LOW FIBT 18B955 DB. Thanks

  13. Peter Matthews 29 April 2020

    Hi there i have a 2015 transit connect with the sync display unit on the dash with built in sat nav reverse camara and parking sensors.

    My display screen for all this went Faded today with a line through the middle but still working then around 15 minutes later it was white and not working now it flickers and comes and goes can u advise are these what u can repair please and what the cost etc.

    Look forward to hearing back from you

    Many thanks

    Pete

  14. Peter Matthews 29 April 2020

    Hi there i have a 2015 transit connect with the sync display unit on the dash with built in sat nav reverse camara and parking sensors.

    My display screen for all this went Faded today with a line through the middle but still working then around 15 minutes later it was white and not working now it flickers and comes and goes can u advise are these what u can repair please and what the cost etc.

    Look forward to hearing back from you

    Many thanks

    Pete

  15. mike 13 April 2020

    Hi, I have a ford transit custom sport and the sat nav screen started to go dark and now doesn’t come on at all. is this something that can be repaired?
    815 d 2082121 7 612 032 186
    FORD NAV MFD LOW foMoCo
    BM5T-18B955-DE
    C7E3F 2186 V082121
    E1 10 R-03 5825

    these are the details on the back of the screen, thanks

  16. mike 13 April 2020

    Hi, I have a ford transit custom sport and the sat nav screen started to go dark and now doesn’t come on at all. is this something that can be repaired?
    815 d 2082121 7 612 032 186
    FORD NAV MFD LOW foMoCo
    BM5T-18B955-DE
    C7E3F 2186 V082121
    E1 10 R-03 5825

    these are the details on the back of the screen, thanks

  17. Robbie Tucker 14 January 2020

    Hi, i have a 2015 transit custom. Reversing camera became really bright for a while now screen is black and not powering up

    Thanks

  18. Robbie Tucker 14 January 2020

    Hi, i have a 2015 transit custom. Reversing camera became really bright for a while now screen is black and not powering up

    Thanks

  19. Gill 12 October 2019

    My sat nav has started showing the message – NAVIGATION WILL BE ACTIVATED AND PLEASE OBSERVE RULES OF ROAD.” and is not working

  20. Gill 12 October 2019

    My sat nav has started showing the message – NAVIGATION WILL BE ACTIVATED AND PLEASE OBSERVE RULES OF ROAD.” and is not working

  21. Richard Laborne 11 October 2019

    I have ford mondeo titaium x EK59*** the sat Nav / radio is not working theres power there. What’s your charges to sort this please

  22. Richard Laborne 11 October 2019

    I have ford mondeo titaium x EK59*** the sat Nav / radio is not working theres power there. What’s your charges to sort this please

  23. Christine Brewster 14 March 2019

    Hi
    My Ford HS RNS systems has started to play up!
    The radio switches itself off and on again whilst driving, there is a clicking noise in the cd part ( even though there is no cd in it )!! Also the whole system intermittently shuts down. Please Could you let me know if this is something that can be fixed and of course the cost!!
    Many Thanks
    Christine

  24. Christine Brewster 14 March 2019

    Hi
    My Ford HS RNS systems has started to play up!
    The radio switches itself off and on again whilst driving, there is a clicking noise in the cd part ( even though there is no cd in it )!! Also the whole system intermittently shuts down. Please Could you let me know if this is something that can be fixed and of course the cost!!
    Many Thanks
    Christine

  25. Glenn 6 March 2019

    Hi
    I have 57 Ford S Max that does not read maps and just says insert original data carrier.

    Can you quote please

  26. Glenn 6 March 2019

    Hi
    I have 57 Ford S Max that does not read maps and just says insert original data carrier.

    Can you quote please

  27. Mark 30 January 2019

    My ford focus centre display Stays black.
    part number BM5T-18B955-DE.
    Is this something that could be repaired.

  28. Mark 30 January 2019

    My ford focus centre display Stays black.
    part number BM5T-18B955-DE.
    Is this something that could be repaired.

  29. c marris 30 August 2018

    my transit custom nav mfd low display has stoped working
    it just lights up white before the unit failed the gps used to lock up mid route
    without this display the radio etc will not work
    any ideas…?

  30. c marris 30 August 2018

    my transit custom nav mfd low display has stoped working
    it just lights up white before the unit failed the gps used to lock up mid route
    without this display the radio etc will not work
    any ideas…?

  31. Adrian Lewis 25 May 2018

    Hi I’ve a Ford focus Titanium nav ! On a 14 plate My radio/sat nav screen has just gone blank !! Can u help ?
    Thanks

  32. Adrian Lewis 25 May 2018

    Hi I’ve a Ford focus Titanium nav ! On a 14 plate My radio/sat nav screen has just gone blank !! Can u help ?
    Thanks

  33. Paul williams 18 May 2018

    Hi my sat nav ford kuga 09 started Saying your location is out side the digatized net work ? Also sometime its say insert orignal carrier -disc I presume now i have lost the maps . Ive checked the disc it seems to have seen better days plese could you help beat regards

  34. Paul williams 18 May 2018

    Hi my sat nav ford kuga 09 started Saying your location is out side the digatized net work ? Also sometime its say insert orignal carrier -disc I presume now i have lost the maps . Ive checked the disc it seems to have seen better days plese could you help beat regards

  35. Zeeshan 15 April 2018

    Hi
    My Ford S Max Sat Nav is not reading the dics.
    It’s giving noise and turning off and on itself even I switch off the ignition.
    Touch screen and radio workong when it turns on but navigation iis not working

  36. Zeeshan 15 April 2018

    Hi
    My Ford S Max Sat Nav is not reading the dics.
    It’s giving noise and turning off and on itself even I switch off the ignition.
    Touch screen and radio workong when it turns on but navigation iis not working

  37. Stuart powrie 19 February 2018

    Ford ranger 14 plate sat nav screen blank

  38. Stuart powrie 19 February 2018

    Ford ranger 14 plate sat nav screen blank

  39. Paul 17 October 2017

    Hi my ford mondeo sat nav has no memeory and sometime turns of and back on by it self. It touch screen and has the heater controls

  40. Barry Wallace 27 July 2017

    Hi i have a transit custom and the screen on which the satnav shows Up on Has gone blanc . The radio and blutooth etc all work i just have no display at all

  41. Brian Hutchison 19 July 2017

    Hi i have a ford focus 2012 with a sat nav update problem, i have bought the latest genuine tom tom card and now Purchased a v7 both genuine Ford products , the system works Perfectly but will refuse to update from v2 western Europe can you please give me a price for repair if this is indeed the problem

  42. Jon lewis 27 May 2017

    Hi, i have a ford focus 08 reg cx08***
    The lcd screen on the main radio satnav unit is just now staying orange with vertical lines running down it.
    Can you repair this and how much please.

  43. Jon lewis 27 May 2017

    Hi, i have a ford focus 08 reg cx08***
    The lcd screen on the main radio satnav unit is just now staying orange with vertical lines running down it.
    Can you repair this and how much please.

  44. Christian Claussen 9 March 2017

    Hi, I have a ford focus my10 with nav unit who re-start while driveing. Sometimes it work fine and somtimes It re-start or only black screen. Ford dealer say that i have to replace the whole unit? The unit have latest firmware.

  45. Christian Claussen 9 March 2017

    Hi, I have a ford focus my10 with nav unit who re-start while driveing. Sometimes it work fine and somtimes It re-start or only black screen. Ford dealer say that i have to replace the whole unit? The unit have latest firmware.

  46. Rajesh Thapa 8 February 2017

    My ford mondeo 2009, sat nav doesn’t have power. Ford dealer said, the unit is faulty, no issue with power supply. can it be fixed?

  47. Rajesh Thapa 8 February 2017

    My ford mondeo 2009, sat nav doesn’t have power. Ford dealer said, the unit is faulty, no issue with power supply. can it be fixed?

  48. Josh Abbott 31 January 2017

    Hi, i have a ford focus 2010, with a sat nav screen, One day went off and hasnt come back, now have no sound or picture just blurry lines?

  49. Josh Abbott 31 January 2017

    Hi, i have a ford focus 2010, with a sat nav screen, One day went off and hasnt come back, now have no sound or picture just blurry lines?

  50. gaz 24 January 2017

    2010 focus sat nav with intergrated heater controls has power but screen doesn’t light up or any functions

  51. gaz 24 January 2017

    2010 focus sat nav with intergrated heater controls has power but screen doesn’t light up or any functions

  52. George 21 January 2017

    Hello I have a problem at a ford focus c-max 2003 did not work for me when I hit him touchscreen can repair

  53. George 21 January 2017

    Hello I have a problem at a ford focus c-max 2003 did not work for me when I hit him touchscreen can repair

  54. Paul Morrison 6 January 2017

    Hi, My ford focus 2011 sat /stereo unit has suddenly lost display. Lines flicker across the screen, but all functions are still working.

  55. Paul Morrison 6 January 2017

    Hi, My ford focus 2011 sat /stereo unit has suddenly lost display. Lines flicker across the screen, but all functions are still working.

  56. Kymberley 2 December 2016

    Hi

    My screen in my ford focus 2011 is smashed, can this be repaired?

  57. Kymberley 2 December 2016

    Hi

    My screen in my ford focus 2011 is smashed, can this be repaired?

  58. Witold 3 September 2016

    Hi
    I’ve got problem with my touch screen in my ford Mondeo titanium x estate,touch screen going off and on and after around 2-3minutes completely off and not respond that also effect all of the buttons on the panel including A/C when engine is off I can turn on radio but after 30sec going off and when I try to switch on and straight off then screen stops on standby I mean I still got it time and date but only at that point.can you help me?

  59. Witold 3 September 2016

    Hi
    I’ve got problem with my touch screen in my ford Mondeo titanium x estate,touch screen going off and on and after around 2-3minutes completely off and not respond that also effect all of the buttons on the panel including A/C when engine is off I can turn on radio but after 30sec going off and when I try to switch on and straight off then screen stops on standby I mean I still got it time and date but only at that point.can you help me?

  60. Steve Taylor 28 June 2016

    I have a 59 plate focus titanium and the satnav just isn’t pikcing up a gps signal. I’ve tried locating the cable in the back of the unit but i’m not what you’d call a technical person. Could it just be the antenna? What would you charge for diagnosing/fixing such a problem

  61. Steve Taylor 28 June 2016

    I have a 59 plate focus titanium and the satnav just isn’t pikcing up a gps signal. I’ve tried locating the cable in the back of the unit but i’m not what you’d call a technical person. Could it just be the antenna? What would you charge for diagnosing/fixing such a problem

  62. Shane O' Brien 1 June 2016

    Hi,

    I have a 2008 ford mondeo x-titianium radio\sat nav touch screen unit. The main display flickers on and off and mainly stays off. Loss of surrounding button funtionality occurs too. Its seems like the most common fault ye see is the cause as when the screen is off the radio or cd players will continue to work. I know I have to get this one repaired or get a new one as it has to oem for air con funtionality. Could you send me relevant information to get the ball rolling on repairing this. I am based in Dublin, Ireland. I have the unit removed from the car. Thank you, Shane.

  63. Shane O' Brien 1 June 2016

    Hi,

    I have a 2008 ford mondeo x-titianium radio\sat nav touch screen unit. The main display flickers on and off and mainly stays off. Loss of surrounding button funtionality occurs too. Its seems like the most common fault ye see is the cause as when the screen is off the radio or cd players will continue to work. I know I have to get this one repaired or get a new one as it has to oem for air con funtionality. Could you send me relevant information to get the ball rolling on repairing this. I am based in Dublin, Ireland. I have the unit removed from the car. Thank you, Shane.

  64. chris 26 April 2016

    Hi, I’ve got a 2009 ford focus titanium. Last week my battery died and since putting a new one in the sat nav / entertainment unit is dead. It seems to have power going to it but nothings happening. fuses are both fine too apparently its a common fault on some fords manufactured in 2009. Are you aware of this and do you know if it is reparable? I’ve had a quote to repair from another company but that will mean shipping to Germany. Thanks

  65. chris 26 April 2016

    Hi, I’ve got a 2009 ford focus titanium. Last week my battery died and since putting a new one in the sat nav / entertainment unit is dead. It seems to have power going to it but nothings happening. fuses are both fine too apparently its a common fault on some fords manufactured in 2009. Are you aware of this and do you know if it is reparable? I’ve had a quote to repair from another company but that will mean shipping to Germany. Thanks

  66. Liam ashworth 11 April 2016

    I have A 2011 ford s max with a touch screen. All the features of the screen are working except any climate features, so no heating, fan, air conditioning. Is this something you have seen before?

  67. Liam ashworth 11 April 2016

    I have A 2011 ford s max with a touch screen. All the features of the screen are working except any climate features, so no heating, fan, air conditioning. Is this something you have seen before?

  68. Gaz 13 February 2016

    Audio unit works fine with steering wheel but when you try to use touch screen does not work in my ford s max 2007

  69. Gaz 13 February 2016

    Audio unit works fine with steering wheel but when you try to use touch screen does not work in my ford s max 2007

  70. julie 27 August 2010

    the sat nav in our car will not work it wont get the right directions it goes to other country we have reset it to its factory state but still not work is there anything we can try

    1. admin 5 September 2010

      Hi Julie,

      It's not an issue we've come across before but it sounds like a memory-loss issue. Try a different SD card or alternatively take it back to main dealer to have the car re-programmed to your vehicle and see if that helps. If not, you may be looking at an internal failure within the unit itself.

      Many Thanks,
      Tech Team
      Sinspeed Ltd

  71. julie 27 August 2010

    the sat nav in our car will not work it wont get the right directions it goes to other country we have reset it to its factory state but still not work is there anything we can try

    1. admin 5 September 2010

      Hi Julie,

      It's not an issue we've come across before but it sounds like a memory-loss issue. Try a different SD card or alternatively take it back to main dealer to have the car re-programmed to your vehicle and see if that helps. If not, you may be looking at an internal failure within the unit itself.

      Many Thanks,
      Tech Team
      Sinspeed Ltd

  72. Wyatt Caseman 11 July 2010

    Thanks again for an interesting read, but I can't seem to load your site properly on my Mac, any suggestions? Thanks!

    1. admin 11 July 2010

      Hi Wyatt,

      Please email us a print screen of the issue and we'll get it resolved for you asap!

      Sinspeed Team

  73. Wyatt Caseman 11 July 2010

    Thanks again for an interesting read, but I can't seem to load your site properly on my Mac, any suggestions? Thanks!

    1. admin 11 July 2010

      Hi Wyatt,

      Please email us a print screen of the issue and we'll get it resolved for you asap!

      Sinspeed Team

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